FAQ & Care

Frequently asked questions

How do I choose the right size?

Use the size options shown on the product page. If you are unsure, contact the Sockiva team before ordering and we will help you choose.

How long does delivery take?

Orders are generally processed within 1–2 business days. Standard delivery usually takes 3–7 business days after dispatch, depending on the destination.

Can I return or exchange an item?

Eligible unused and unwashed items in their original packaging can be requested for return or exchange within 30 days of delivery. Please review our Returns policy before sending anything back.

How should I care for my socks?

Wash with similar colours on a gentle cycle using mild detergent. Avoid bleach and high heat. Air drying is recommended to help preserve shape and colour.

How can I contact Sockiva?

Email kp028312@gmail.com or call +91 91735 89380. Include your order number when asking about an existing order.